In this course you will learn to plan, design, model, control and continually improve the processes of any organization, whether goods or services, using more than 20 business management methodologies and tools, and with this you will be capable of maximizing the results of your company (Increase its profitability, manage efficient processes, products and services of the highest quality, ensuring the satisfaction of your customers). Course benefits:
- Theoretical content - Practical (more than 150 classes explained STEP by STEP)
- Real business cases solved.
- More than 50 downloadable templates and resources for direct application to your organization.
- Proposed cases and tasks to reinforce what was learned
- Evaluation by module and final certification exam.
- Periodic course update (every 3 months) exclusive for those enrolled in the course.
- Personalized and timely attention to queries on the platform.
- Up to triple certification, by Udemy "Master in management and process improvement" and on behalf of ADN Lean "Master in management and process improvement" and "Business leadership" (optional) .
- Access to standards, e-books and articles related to business Management Systems.
- Access to the exclusive DNA Lean community (Premium Content).
- 30-day guarantee.
- Bonus I: Quality Management Models and Business Excellence
- Bonus II: Organizational Leadership
Course content
1. Strategic Planning
- What is a project?
- Role of the project manager.
- Projects vs. continuous operations.
- Benefits of project management.
- Key concepts: time, cost and scope.
2. Project life cycle
- Phases: initiation, planning, execution, closure.
- Differences between traditional and agile methodologies.
- Hybrid framework.
- Essential documentation.
- Tools to manage the life cycle.
3. Project manager skills
- Effective communication.
- Troubleshooting.
- Negotiation and leadership.
- Organization and prioritization.
- Adaptability to changes.
4. Introduction to methodologies
- Methodologies: Scrum, Kanban.
- Benefits of the Agile approach.
- Comparison: agile vs. agile. waterfall.
- Practical Use in Business.
5. Use of digital tools
- Introduction to project management software.
- Tools like Asana, Trello, and Jira.
- Using Google Workspace in projects.
- Resource and schedule management.
- Automation of repetitive tasks.
What you will learn
- 7 hours of video on demand
- 1 mock exam
- Tasks
- 61 downloadable resources
- Access on mobile devices and TV
- Certificate of Completion
What you will learn
- Strategically plan your organization and support decision making in an agile and efficient way
- Design products/services and processes based on customer requirements, ensuring maximum satisfaction
- Manage the key processes of your organization through their identification, prioritization, characterization and modeling (Bizagi software)
- Measure and control the performance of your organization through methodologies focused on the product, process, customer and human resources (Minitab software)
- Continuously improve the performance of your organization through practical tools and methodologies applicable to both the product and service sectors.
- Know and implement quality and excellence management models that integrate all business management and the tools learned throughout the course.
- Identify your leadership level and learn strategies to develop your skills to lead change and improvement in your organization.
